Refund and Return Policy

Effective Date: 22 January 2025

At Jhalak Enterprises, we are committed to providing high-quality promotional and election campaign materials. This Refund and Return Policy outlines the terms and conditions for requesting a return, replacement, or refund for items purchased on www.jhalakenterprises.com.

1. Eligibility for Returns

We accept returns only under the following conditions:

  • Non-Custom Products: Generic items can be returned within 3 days of delivery, provided they are unused, undamaged, and in original packaging.

  • Defective or Damaged Items: If your item arrives damaged or defective, you must notify us within 48 hours of delivery to qualify for a return or replacement.

2. Non-Returnable Items

The following items are not eligible for return:

  • Custom-made or personalized items (with your design, logo, or text)

  • Used or altered products

  • Items not in their original packaging

  • Clearance or final sale items

3. Return Process

To request a return:

  1. Contact Us: Email 📧 support@jhalakenterprises.com within the eligible return period. Include your order number, product photos, and reason for return.

  2. Approval: Once reviewed, we will confirm return eligibility and provide return instructions.

  3. Return Shipping: Customers are responsible for return shipping costs, unless the item is damaged or incorrect.

( If the return is due to our error, we may cover the return shipping. )

4. Refund Policy

  • Processing Time: Approved refunds are processed within 7–10 business days after we receive and inspect the returned item.

  • Refund Method: Refunds are issued to your original payment method.

  • Non-Refundable Charges: Shipping fees, customization charges, and applicable taxes are non-refundable.

5. Replacement Policy

For eligible defective or damaged items reported within 48 hours of delivery, we offer free replacements, subject to product availability. If approved, the replacement will be processed within 3 business days.

6. Cancellations

  • Standard Products: Can be canceled within 24 hours of placing the order for a full refund.

  • Custom Orders: Cannot be canceled once production has started.

7. Contact Us

For any issues related to returns, refunds, or replacements, contact us at:

Jhalak Enterprises
📧 Email: support@jhalakenterprises.com
🌐 Website: www.jhalakenterprises.com